Hines Global Privacy Policy

Our commitment to protecting your privacy

We are com­mit­ted to main­tain­ing the con­fi­den­tial­i­ty, integri­ty and secu­ri­ty of all non­pub­lic per­son­al infor­ma­tion entrust­ed to us by our investors. In the course of ser­vic­ing your account, we col­lect per­son­al infor­ma­tion about you (“Non­pub­lic Per­son­al Infor­ma­tion”). This Pri­va­cy Pol­i­cy (the Pri­va­cy Pol­i­cy”) describes the stan­dards we fol­low for han­dling your per­son­al infor­ma­tion and how we use the infor­ma­tion we col­lect about you. This Pri­va­cy Pol­i­cy applies only to the Web­site owned by Hines Glob­al Income Trust, Inc. (“Hines Glob­al Income Trust”) hav­ing a Uni­form Resource Loca­tor, or URL, of www​.hines​glob​al​in​cometrust​.com and does not apply to oth­er online or offline sites owned or oper­at­ed by Hines, Hines Glob­al Income Trust, Hines Secu­ri­ties, Inc. (“Hines Secu­ri­ties”), any invest­ment pro­gram offered by Hines Secu­ri­ties or any affiliate.

Cal­i­for­nia users please click here.

USE OUT­SIDE THE UNIT­ED STATES. This Web­site, with a Uni­form Resource Loca­tor of www​.hines​glob​al​in​cometrust​.com, is sole­ly for users locat­ed in the Unit­ed States of Amer­i­ca. Because our pri­va­cy prac­tices and poli­cies may or may not com­ply with for­eign laws, we do not rec­om­mend use of this Web­site if you are locat­ed out­side of the Unit­ed States. We explic­it­ly dis­claim any respon­si­bil­i­ty to noti­fy you in the event the con­fi­den­tial­i­ty of any infor­ma­tion pro­vid­ed to us by you through this Web­site or to any email address pro­vid­ed in this Web­site is compromised.

1. Information we may collect

We may col­lect Non­pub­lic Per­son­al Infor­ma­tion about you from the fol­low­ing sources:

  • Infor­ma­tion on appli­ca­tions, sub­scrip­tion agree­ments or oth­er forms deliv­ered to us or our affil­i­ates, which may include your name, email address, tele­phone num­ber, dri­ver’s license or gov­ern­ment-issued iden­ti­fi­ca­tion card num­ber, pass­port num­ber, date of birth, assets, income, tax infor­ma­tion, ben­e­fi­cia­ry infor­ma­tion, per­son­al bank account infor­ma­tion, broker/​dealer, finan­cial advi­sor, cus­to­di­an, and sim­i­lar parties;
  • Infor­ma­tion about your trans­ac­tions with us, and/​or broker/​dealers or oth­er finan­cial ser­vice providers par­tic­i­pat­ing in the sale of the secu­ri­ties we offer, such as your account bal­ances and trans­ac­tion­al his­to­ry; and
  • Per­son­al infor­ma­tion pro­vid­ed by you through this Web­site when com­plet­ing a form or questionnaire.

2. Why we collect Nonpublic Personal Information

We col­lect infor­ma­tion from and about you in order to:

  • iden­ti­fy you as a customer;
  • estab­lish and main­tain your cus­tomer accounts and/​or process trans­ac­tions in your account;
  • com­mu­ni­cate and share infor­ma­tion with the cus­to­di­ans, trans­fer agents, and, if applic­a­ble, your broker/​dealer or invest­ment advi­sor, or oth­er sim­i­lar par­ties involved in the pro­cess­ing, ser­vic­ing or admin­is­ter­ing of your account or the trans­ac­tions effect­ed in your account;
  • mar­ket invest­ment prod­ucts or ser­vices that may be con­sis­tent with your finan­cial pro­file; and
  • meet our oblig­a­tions under the laws and reg­u­la­tions that gov­ern us.

3. Additional Information we collect from use of this Website

We may use cook­ies” as part of its inter­ac­tion with your brows­er, if your com­put­er accepts cook­ies. Cook­ies con­sist of files of infor­ma­tion that a Web­site trans­fers to a site vis­i­tor’s hard dri­ve to track site and user activ­i­ty. Cook­ies can make your use of www​.hines​glob​al​in​cometrust​.com more pleas­ing and effi­cient by, for exam­ple, per­son­al­iz­ing” your user inter­face or iden­ti­fy­ing which parts of the site you have pre­vi­ous­ly vis­it­ed. Cook­ies have not been known to harm your com­put­er. Many Web­sites use cook­ies; how­ev­er, most browsers enable you to refuse cook­ies or to deter­mine if and how cook­ies will be accept­ed by your hard dri­ve. If you pro­hib­it or restrict place­ment of cook­ies, you may still use our Website.

We uti­lize the gen­er­al Web­site track­ing infor­ma­tion to give us a sum­ma­ry view of how our Web­site is used. Cur­rent­ly, we do not track indi­vid­ual users, but we may imple­ment the capac­i­ty to do so in the future. In any case, we cur­rent­ly ana­lyze the data, and will ana­lyze the data in the future, only in an effort to deter­mine how to improve the Web­site. This infor­ma­tion is and will con­tin­ue to be used strict­ly for inter­nal purposes.

We may con­duct sur­veys regard­ing our prod­ucts and ser­vices, includ­ing the oper­a­tion of our Web site. The infor­ma­tion you pro­vide is used only on an aggre­gat­ed basis and is ana­lyzed only to improve our prod­ucts and ser­vices and for com­pa­ny man­age­ment and plan­ning pur­pos­es. You will not receive com­mu­ni­ca­tions as a result of your par­tic­i­pa­tion in one of our sur­veys if you noti­fy us not to con­tact you.

4. Use and Disclosure of Information

We may dis­close all of the Non­pub­lic Per­son­al Infor­ma­tion we col­lect about you as described above to the fol­low­ing types of third parties:

  • Our Affil­i­at­ed Com­pa­nies. Our affil­i­ates may offer invest­ment prod­ucts and ser­vices, and we may share all of the Non­pub­lic Per­son­al Infor­ma­tion we col­lect about you with such affil­i­ates. We believe that by shar­ing infor­ma­tion about you and your accounts among our com­pa­nies, we are bet­ter able to serve your invest­ment needs and to sug­gest ser­vices or edu­ca­tion­al mate­ri­als that may be of inter­est to you.
  • Non­af­fil­i­at­ed Ser­vice Providers and Joint Mar­ket­ing Part­ners. From time to time, we use out­side com­pa­nies to per­form ser­vices for us or func­tions on our behalf. We may dis­close all of the Non­pub­lic Per­son­al Infor­ma­tion we col­lect as described above to such com­pa­nies. How­ev­er, before we dis­close Non­pub­lic Per­son­al Infor­ma­tion to any of our ser­vice providers, we require them to agree to keep your Non­pub­lic Per­son­al Infor­ma­tion con­fi­den­tial and use the infor­ma­tion only for the pur­pos­es for which dis­clo­sure to them is made.
  • Oth­er Non­af­fil­i­at­ed Third Par­ties. We do not sell or share your Non­pub­lic Per­son­al Infor­ma­tion with non­af­fil­i­at­ed out­side mar­keters. We may dis­close your Non­pub­lic Per­son­al Infor­ma­tion to the extent per­mit­ted or required by law. For exam­ple, to:
    • pro­tect the secu­ri­ty and integri­ty of our Website;
    • effect, admin­is­ter or enforce a trans­ac­tion request­ed or autho­rized by you;
    • pro­tect the secu­ri­ty and integri­ty of our records;
    • pro­tect our rights and prop­er­ty and the rights and prop­er­ty of others;
    • take pre­cau­tions against liability;
    • respond to claims that your infor­ma­tion vio­lates the rights and inter­ests of third parties;
    • take actions required by law or to respond to judi­cial process;
    • assist with detec­tion, inves­ti­ga­tion or report­ing of actu­al or poten­tial fraud, mis­rep­re­sen­ta­tion or crim­i­nal activ­i­ty; and
    • pro­vide infor­ma­tion to law enforce­ment agen­cies or for an inves­ti­ga­tion on a mat­ter relat­ed to pub­lic safe­ty to the extent per­mit­ted under oth­er pro­vi­sions of law.

5. Protecting Your Information

Our employ­ees are required to fol­low the pro­ce­dures we have devel­oped to pro­tect the integri­ty of your infor­ma­tion. These pro­ce­dures include:

  • Restrict­ing phys­i­cal and oth­er access to your Non­pub­lic Per­son­al Infor­ma­tion to per­sons with a legit­i­mate busi­ness need to know the infor­ma­tion in order to ser­vice your account;
  • Con­trac­tu­al­ly oblig­at­ing third par­ties with whom we share infor­ma­tion to keep your Non­pub­lic Per­son­al Infor­ma­tion con­fi­den­tial and secure and to use it only for autho­rized purposes;
  • Pro­vid­ing infor­ma­tion to you only after we have used rea­son­able efforts to ver­i­fy your iden­ti­ty; and
  • Main­tain­ing rea­son­ably ade­quate phys­i­cal, elec­tron­ic and pro­ce­dur­al safe­guards to pro­tect your information.
  • Spe­cial secu­ri­ty mea­sures apply to your com­mu­ni­ca­tions with us on this Web­site. Inter­nal­ly, we employ encryp­tion tech­nolo­gies, user authen­ti­ca­tion sys­tems (e.g., pass­words and per­son­al iden­ti­fi­ca­tion num­bers) and access con­trol mech­a­nisms to secure access to our com­put­er sys­tems and files. We employ fire­walls for our Inter­net-based systems.

We will con­tin­ue to main­tain the con­fi­den­tial­i­ty of your Non­pub­lic Per­son­al Infor­ma­tion after the ter­mi­na­tion of the our rela­tion­ship with you as a stock­hold­er. Res­i­dents of some states may have addi­tion­al pri­va­cy rights. We adhere to all applic­a­ble state laws.

6. Disclaimer of Responsibility for Privacy Policy and Content at Linked Sites

At cer­tain places on this Web­site, live links to oth­er Inter­net address­es can be accessed. This Pri­va­cy Pol­i­cy does not apply to any infor­ma­tion that you may pro­vide to third par­ties, such as through oth­er sites linked to www​.hines​glob​al​in​cometrust​.com. We are not respon­si­ble for such third par­ty sites. We do not con­trol or review or pass on the mer­its of the data secu­ri­ty mea­sures, if any, employed by those sites or any oth­er third par­ty sites.

7. Keeping you Informed

If we amend this Pri­va­cy Pol­i­cy, we will post the amend­ed pol­i­cy on our Web­site. The most cur­rent ver­sion of this Pri­va­cy Pol­i­cy can be reviewed by click­ing on the Pri­va­cy Pol­i­cy” hyper­link at the bot­tom of our web pages. You may use your brows­er to print out a copy of this Pri­va­cy Pol­i­cy for your records. If you are a stock­hold­er of Hines Glob­al Income Trust and we decide to use or dis­close your Non­pub­lic Per­son­al Infor­ma­tion in a man­ner dif­fer­ent from what has been com­mu­ni­cat­ed to you in our Pri­va­cy Pol­i­cy, we will noti­fy you in writ­ing, which may or may not be by email.

8. Questions About Our Privacy Policy

If you have any ques­tions about our Pri­va­cy Pol­i­cy, please con­tact us via email at: hinesprivacysupport@​hines.​com.